1 business day
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
If you need to get your packages faster than 3-4 weeks, please choose Fedex express delivery. Orders over 100eu we are sending with express courier instead of standard international mail.
I will accept a return if you are not happy with your order.
It is really important for you to check the measurements using the size chart, if you are in anyway unsure then please contact me and I will be happy to help!
All our products are handmade and can be made individually according to your order: custom size, custom design, different colors or patterns. The time we need to prepare an order for shipping varies. For details, see individual items.
We usually send our products one week after the order, if it is a special individual order the process can take up for two weeks.
Please note that shipping time does not include making time. It generally takes between 7-14 days for the garments to be made. If you need it fast, please send us a message first so that we can ensure we can get it to you.
How to choose the right size of linen dress? It is important to choose the right size of linen clothes as this fabrics lacks elasticity. If you doubt about the right size or do not find the dress of appropriate size from offered standard sizes, you may contact us personally. We will be pleased to answer any questions
Please read the descriptions of items carefully and if you have any questions, ask me before placing the order!
Note that colours may look different on your display depending on their settings and technical characteristics. If you are uncertain and the exact tone is really important, please do not hesitate to contact us and since these are handmade garments, please allow small difference in measurement (limited to 1-6 cm).
We regret to inform you that we are unable to accept returns from outside the EU countries at this time. This is due to a change in customs regulations that will take effect from July 1, 2022. Under the new regulations, we will be required to pay customs fees of 30eu for all returned shipments to Lithuania which unfortunately makes it financially impractical for us to accept returns from countries outside the EU
If you would like to receive your order faster than 3-4 weeks, we recommend to choose FEDEX express shipping. We offer free Fedex express shipping upgrade for order over 150eu.
We don't take a responsibility for damages or lost parcels due to the shipping - postal services are the ones handling your order once it is shipped.
What is the best way to wash linen?
Linen becomes softer and more absorbent after each wash, which is pretty neat. Wash linen on low temperatures in lukewarm or cold, and preferably soft, water. Use the gentle machine cycle and a mild detergent to protect the fibres
How do you wash linen by hand?
To properly hand-wash linen, place it in a clean sink with cool water and mild detergent. Gently agitate the clothing items, then remove from the soapy water. Drain the soapy water, rinse the sink and refill with cool water. Rinse the garments and repeat until the water is soap-free.
What I have to do, if my linen dress has a defect? If you think that your purchased linen dress has a defect or contains serious manufacture damage, you need to contact us. We are deeply concerned about the quality of our produced linen dress and carefully examine all the manufacture process. Linen fabric is natural and has only unique threads on its surface. Frequently, linen fibres and extremely small knots on its surface could fall on when making a drawing and processing the line with modern technologies. These knots can lean back when you wash an item from linen fabric.However, it only proves that this linen dress manufactured using only organic linen fabric, relying on centuries-old and unique traditions of production.
You will receive an email to confirm when your item has been sent.
You can check the status of your order and individual items by accessing My Account details and following the prompts.
It may be advisable to check with your neighbours to see if a parcel has been left with them, check any outhouses you might have where it may be left if it cannot fit through your letterbox and contact your local sorting office to see if the item has been returned to the depot as undelivered and awaiting collection.
We can offer a wholesale, as well as the manufacturing with your own labels.
For more details, please contact us.
Apr 17, 2022
Shop was very helpful in sending a sample.
Nov 21, 2021
Requested extra tea towels and the seller reacted very quickly and organised the postage promptly.